LEARN ABOUT META PERFORMANCE AI GLASSES
ORDER & ASSISTANCE
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WHERE CAN I BUY OAKLEY META GLASSES?
HOW DO I FIND MY NEAREST OAKLEY META STORE?
WHAT IS THE MANUFACTURER WARRANTY POLICY?
OAKLEY META HSTN: WANT YOUR GLASSES WITH PRESCRIPTION LENSES?
GETTING STARTED
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WHAT DO I NEED TO USE OAKLEY META GLASSES?
WHAT'S INCLUDED WITH MY OAKLEY META GLASSES?
HOW DO I SET UP MY OAKLEY META GLASSES?
DO I NEED WIFI ACCESS TO USE OAKLEY META GLASSES?
ARE MY OAKLEY META GLASSES WATERPROOF?
WHERE CAN I FIND CARE TIPS AND INSTRUCTIONS?
WHERE DO I FIND THE PRODUCT SERIAL NUMBER OF MY GLASSES AND CASE?
HOW DO I SWITCH THE META ACCOUNT ASSOCIATED WITH MY OAKLEY META GLASSES? / CAN SOMEONE ELSE USE MY OAKLEY META GLASSES AFTER ME?
CAN I PAIR MY OAKLEY META GLASSES WITH MORE THAN ONE META ACCOUNT?
HOW DO I REWATCH THE INTRODUCTORY PRODUCT TOUR?
DO I HAVE TO USE A META ACCOUNT TO USE META AI APP AND GLASSES?
IF I’M AN EXISTING USER AND SWITCHED TO A META ACCOUNT, HOW LONG DO I HAVE TO IMPORT MY PHOTOS AND VIDEOS FROM MY GLASSES TO THE META AI APP?
USING OAKLEY META
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HOW CAN I MAKE SURE MY GLASSES ARE ALWAYS UP TO DATE?
HOW DO I CHARGE MY OAKLEY META GLASSES?
HOW LONG DOES IT TAKE TO CHARGE MY GLASSES?
HOW DO I CHECK THE CHARGE LEVEL OF MY GLASSES AND CASE?
HOW LONG DO FULLY CHARGED GLASSES LAST?
HOW DO I OPERATE THE CAMERA IN LOW LIGHT OR MOTION CONDITIONS?
HOW DO THE AUDIO CONTROLS WORK?
HOW DO I ADJUST VOLUME ON MY GLASSES?
CAN I CHANGE THE LED BRIGHTNESS SETTING?
HOW DO I MANAGE MY NOTIFICATION AND SYSTEM ALERT PREFERENCES?
HOW DO I IMPORT MEDIA FROM MY GLASSES TO MY SMART PHONE?
HOW DO I SHARE PHOTOS AND VIDEOS FROM MY SMART PHONE?
HOW DO I TURN MY GLASSES ON AND OFF?
HOW DO I TAKE A PICTURE OR VIDEO USING OAKLEY META GLASSES?
WHAT DO THE LIGHTS ON MY NOTIFICATION LED MEAN?
HOW DO I ENABLE USING VOICE FOR TALKING TO MY OAKLEY META GLASSES?
CAN I TALK TO MY GLASSES WITHOUT USING THE WAKE WORD "HEY META"?
WHAT CAN I DO WITH “HEY META”?
HOW DO I SEND AND RECEIVE MESSAGES USING VOICE?
HOW DO I PAIR MY GLASSES WITH THE META AI APP?
HOW LONG DOES THE BATTERY LAST? / HOW OFTEN WILL I NEED RECHARGE?
WHAT IS AUTO-IMPORT? HOW DO I ENABLE IT?
WHAT ACCESSIBILITY FEATURES ARE AVAILABLE ON OAKLEY META GLASSES?
WHAT CAN I DO IF I RECEIVE A REPLY THAT IS OFFENSIVE?
HOW TO CONFIGURE MESSENGER FOR USE WITH OAKLEY META GLASSES?
HOW TO ACTIVATE VOICE CONTROLS ON OAKLEY META GLASSES?
HOW TO INITIATE A CALL ON MESSENGER
HOW TO ANSWER AN INCOMING MESSENGER CALL USING GESTURE
HOW TO ANSWER AN INCOMING MESSENGER CALL USING VOICE
HOW TO SEND A MESSAGE ON MESSENGER
HOW TO REPLY TO A MESSAGE ON MESSENGER
HOW TO CONTROL MESSENGER MESSAGE ANNOUNCEMENTS AND READOUTS
HOW TO SHARE A PHOTO DIRECTLY FROM YOUR GLASSES
HOW DO I TURN ON MY LOCATION FOR VOICE CONTROL?
HOW CAN I SHARE MY VIEW DURING A VIDEO CALL?
HOW CAN I STREAM APPLE MUSIC FROM MY PHONE TO MY OAKLEY META GLASSES?
HOW CAN I STREAM AMAZON MUSIC FROM MY PHONE TO MY OAKLEY META GLASSES?
HOW CAN I STREAM CALM FROM MY PHONE TO MY OAKLEY META GLASSES?
WHAT IS THE SMART CROP FEATURE?
HOW CAN I ASK META AI ABOUT WHAT I SEE THROUGH MY OAKLEY META GLASSES?
WHAT IS THE EARLY ACCESS PROGRAM?
HOW CAN I REMOVE MY OAKLEY META GLASSES FROM THEIR CHARGING CASE?
HOW CAN I RESPOND WITHOUT SAYING “HEY META” ON OAKLEY META GLASSES?
HOW CAN I SHARE TO INSTAGRAM STORIES FROM OAKLEY META GLASSES?
HOW CAN I SHARE TO FACEBOOK STORIES FROM OAKLEY META GLASSES?
HOW CAN I ACTIVATE MESSAGE ANNOUNCEMENT AND READ OUT ON OAKLEY META GLASSES?
HOW CAN I USE SHAZAM ON OAKLEY META GLASSES?
HOW CAN I CHANGE THE VOICE THAT I INTERACT WITH ON OAKLEY META GLASSES?
TROUBLESHOOTING
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WHAT SHOULD I DO IF MY GLASSES WON'T TURN ON?
SOMETHING WENT WRONG WHILE TRYING TO MAKE A CALL OR SEND A MESSAGE WITH MY OAKLEY META GLASSES. WHAT SHOULD I DO?
MY GLASSES AREN'T PAIRING WITH THE APP, WHAT SHOULD I DO?
I'M HAVING ISSUES USING "HEY META" WITH OAKLEY META COLLECTION. WHAT SHOULD I DO?
I LEFT MY CHARGING CASE PLUGGED IN FOR A LONG TIME (E.G. OVERNIGHT), AND IT'S STILL NOT CHARGED. WHY?
WHAT DO I DO IF I TOOK CAPTURES BUT THE IMPORT BUTTON DOESN'T SHOW UP IN THE APP?
WHY AM I HAVING TROUBLE INVOKING VOICE COMMANDS AFTER SETTING VOICE COMMANDS UP IN MY APP?
WHY ARE CALL RECIPIENTS HAVING TROUBLE UNDERSTANDING ME WHEN I CALL THROUGH THE GLASSES?
I RECEIVED A BLUETOOTH CONNECTIVITY ERROR. WHAT SHOULD I DO?
MY CAPTOUCH AND CAPTURE BUTTONS DON'T SEEM TO BE WORKING. WHAT SHOULD I DO?
SPOTIFY TAP DOES NOT SEEM TO BE WORKING
IT SOUNDS LIKE MY GLASSES ARE REGISTERING TAPS, BUT I AM NOT DOING ANYTHING. WHAT SHOULD I DO?
I AM GETTING LONG VOICE MESSAGES/ASSISTANCE. HOW DO I STOP/INTERRUPT THEM?
DESPITE HAVING SOME BATTERY LEFT, I AM UNABLE TO RECORD VIDEOS. WHY?
HOW DO I FILE A BUG/REPORT ON ISSUES I AM EXPERIENCING
WHY IS MY CASE INDICATOR PULSING OR SOLID RED WHEN I DOCK GLASSES?
WHY IS MY CASE NOT RESPONDING?
I RECEIVED A WI-FI ERROR WHILE TRYING TO INSTALL AN UPDATE. WHAT SHOULD I DO?
WHAT CAN I DO WHEN I AM NOT CONNECTED TO THE META AI APP?
HOW DO I RESTART MY GLASSES?
HOW DO I FORCE RESTART MY GLASSES?
HOW DO I FACTORY RESET MY GLASSES?
VOICE CONTROLS ARE NOT RESPONDING CONSISTENTLY WHEN I SAY “HEY META” OR “OK META. WHAT SHOULD I DO?
PEOPLE CAN’T HEAR ME ON CALLS. WHAT SHOULD I DO?
I CAN'T IMPORT MEDIA WHILE MY OAKLEY META GLASSES ARE UPDATING ON MY ANDROID PHONE. WHAT SHOULD I DO?
HOW CAN I UNPAIR AND RE-PAIR OAKLEY META GLASSES WITH THE META AI APP?
I HAVE A BLUETOOTH CONNECTION ERROR WITH OAKLEY META GLASSES. WHAT SHOULD I DO?
OAKLEY META GLASSES CANNOT CONNECT WITH A PARTNER APP TO SHARE MY VIEW. WHAT SOULD I DO?
I SEE A RED BLINKING LIGHT (CHARGING ERROR) AND POWER ISSUES. WHAT SHOULD I DO?
LEARN MORE
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WHERE CAN I FIND MORE INFORMATION ON PRIVACY AND DATA RELATED TO THE OAKLEY META COLLECTION AND META AI APP?
WHERE CAN I FIND OAKLEY META HEALTH & SAFETY INFORMATION?
HOW SHOULD I CLEAN MY OAKLEY META GLASSES?
CAN I REPLACE THE BATTERY IN MY GLASSES OR CHARGING CASE?
WHERE CAN I GET MORE INFORMATION OR SUPPORT IF I DON'T FIND MY ANSWER IN THE FAQ?
HOW DO I RECYCLE AN ELECTRONIC PRODUCT?
LEARN MORE ABOUT CLOUD MEDIA PROCESSING
CAN I USE MY CASE TO STORE NON-OAKLEY META GLASSES?
WHERE CAN I SEE MY CONVERSATION WITH THE AI?
WHAT ABOUT THE ENERGY CONSUMPTION INFORMATION REQUIRED BY THE ECODESIGN REGULATION?
LED SIGNALING AND PRIVACY ON AI GLASSES. LEARN MORE.
OAKLEY META VANGUARD
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HOW CAN I PAIR WITH MY GARMIN DEVICES?
THE SPEAKER SOUND IS MUFFLED DUE TO CLOGGED TOP OR BOTTOM SPEAKER MESHES. WHAT SHOULD I DO?
THERE IS LIQUID PRESENCE IN THE SPEAKER COMPARTMENT AND CAUSES MUFFLED SPEAKER SOUND OR OTHER SYSTEM FEATURE DEGRADATION. WHAT SHOULD I DO?
WHAT IS THE RESOLUTION WITH 3K ULTRA HD (UHD) RECORDING?
HOW CAN I ADJUST THE STABILISATION LEVELS IN MY VIDEOS?
WHAT IS HIGHER FRAME RATE RECORDING?
HOW CAN I TAKE A SLOW MOTION VIDEO?
HOW CAN I TAKE A HYPERLAPSE VIDEO?
WHAT DO I DO IF THE GLASSES SHOW AS DISCONNECTED (HAVE A SLASH THROUGH THEM) ON MY GARMIN?
WHAT IS AUTOCAPTURE WITH GARMIN?
